Frequently Asked Questions

Our Cleaning FAQ’s

- What cleaning services do you offer?

We offer regular cleaning for homes and businesses. This includes tasks like vacuuming, mopping, wiping down surfaces, and taking out the trash. We can also customise a cleaning plan for your specific needs.

- Do I need to be home during the cleaning?

No, you don't! Many clients give us a key or code to access the property while they're away.

- Are the cleaners background checked?

Our cleaners go through a personal interview process, and we conduct reference checks. Additionally, we provide public liability coverage for all our services.

- Do I need to buy my own cleaning supplies?

No you don't need to supply any cleaning products and equipment, as we provide everything. Our cleaners will bring everything required to get the job done right.

- Can I change the day and time of my cleaning appointment?

Absolutely, you can change your service times. You'll have direct contact with your cleaner, and if they cannot accommodate the change, our team will arrange a replacement cleaner for you.

- What exactly will the cleaner do during the cleaning service?

During your initial meeting with the cleaner, you can discuss your specific requirements. The cleaner will be happy to assist with basic tasks as well as cleaning bathrooms, kitchens, and laundry areas.

- Can I schedule a one-time clean?

Absolutely! We offer both regular cleaning packages and one-time services.